Terms & Conditions

Welcome to Guided Hands Diagnostic Lab. These Terms and Conditions govern your use of our services and facilities. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.

1.1 Service Provision: Guided Hands Diagnostic Lab provides diagnostic testing services, including but not limited to blood tests, imaging services, and other laboratory services.

1.2 Eligibility: You must be at least 18 years old or have parental/guardian consent to use our services. By using our services, you confirm that you meet this requirement.

2.1 Scheduling Appointments: Appointments can be scheduled via our website. Confirmation of your appointment will be sent to you through your preferred contact method.

2.2 Cancellation Policy: Cancellations must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.

2.3 No-Show Policy: If you do not show up for your appointment and fail to notify us, you may be charged a no-show fee.

3.1 Payment Methods: We accept various payment methods including credit/debit cards and cash.

3.2 Payment at Time of Service: All payments are due at the time of service. You are responsible for paying the full amount of the services rendered.

4.1 Data Protection: We are committed to protecting your personal information. Our Privacy Policy, which outlines how we collect, use, and protect your data, is available on our website.

4.2 Confidentiality: All test results and medical information are confidential and will only be shared with you or your authorized representatives unless required by law.

5.1 Delivery of Results: Test results will be delivered via your preferred method of communication as specified at the time of your appointment.

5.2 Interpretation of Results: We recommend that you consult with your healthcare provider to interpret your test results accurately. Our lab technicians and staff do not provide medical diagnoses or treatment recommendations.

6.1 Accurate Information: You are responsible for providing accurate personal and medical information. Any misrepresentation can affect the accuracy of your test results.

6.2 Compliance with Instructions: You must comply with all pre-test and post-test instructions provided by our staff to ensure the accuracy and reliability of your test results.

7.1 Service Accuracy: While we strive to provide accurate and reliable services, Guided Hands Diagnostic Lab does not warrant that the services will be error-free.

7.2 Indirect Damages: We are not liable for any indirect, incidental, or consequential damages arising out of or related to the use of our services.

8.1 Changes to Terms: We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on our website and will take effect immediately.

8.2 Notification of Changes: We will notify you of any significant changes to these terms via your preferred contact method.

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Guided Hands Diagnostic Lab operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Guided Hands Diagnostic Lab
6859 Lenox Ave Ste 18
Jacksonville, Florida 32205

904-338-7740

info@guidedhandslab.com

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.Our laboratory is equipped with state-of-the-art technology to provide accurate and fast results to our clients. We understand that time is of the essence when it comes to testing, so we make sure to deliver results as soon as possible.